/* Widget de chat de HIIAM, autónomo: funciona en hiiam.cl y en el sitio de cada cliente.
   Los colores vienen de la ficha del cliente (variables --mia-* en cada elemento raíz .mia-w). */
.mia-w{--mia-acento:#F5D547;--mia-sobre-acento:#0D0B1F;--mia-fondo:#100E2A;--mia-texto:#F5F2EA;
  --mia-texto-2:color-mix(in srgb,var(--mia-texto) 86%,var(--mia-fondo));--mia-texto-3:color-mix(in srgb,var(--mia-texto) 72%,var(--mia-fondo));--mia-texto-4:color-mix(in srgb,var(--mia-texto) 58%,var(--mia-fondo));
  --mia-fuente:var(--body,system-ui,-apple-system,"Segoe UI",Roboto,sans-serif);font-family:var(--mia-fuente);box-sizing:border-box;text-align:left;letter-spacing:normal;text-transform:none}
/* Aislamiento del CSS del sitio anfitrión: estas reglas (una clase) le ganan a las de etiqueta del sitio (p, button…),
   y las reglas de cada componente, que vienen después, les ganan a ellas. */
.mia-w *,.mia-w *::before,.mia-w *::after{box-sizing:border-box;text-transform:none;letter-spacing:normal;text-shadow:none;float:none}
.mia-w :where(p,ul,li,h1,h2,h3,span,b,strong,small,a,div,form){margin:0;padding:0;border:0;font-size:inherit;line-height:inherit;font-family:inherit;color:inherit;background:none;min-width:0;max-width:none;width:auto;height:auto}
.mia-w :where(button,textarea){font:inherit;color:inherit;margin:0;padding:0;border:0;border-radius:0;background:none;box-shadow:none;min-width:0;min-height:0;width:auto;height:auto;line-height:inherit;text-align:inherit}
:where(.mia-w) svg{display:inline-block;vertical-align:middle}
:where(.mia-w) img{max-width:none;border:0}
@keyframes miaUp{from{opacity:0;transform:translateY(10px) scale(.96)}to{opacity:1;transform:none}}
@keyframes miaLive{0%,100%{box-shadow:0 0 0 0 rgba(74,222,128,.55)}60%{box-shadow:0 0 0 6px rgba(74,222,128,0)}}
@keyframes miaDt{0%,80%,100%{opacity:.35;transform:translateY(0)}40%{opacity:1;transform:translateY(-3px)}}
/* Pestaña escondida en el borde derecho: solo asoma el ícono de chat con su punto verde; se despliega al pasar o enfocar */
.mia-launcher{position:fixed;right:0;bottom:112px;z-index:60;display:flex;align-items:center;gap:12px;padding:6px 22px 6px 6px;border-radius:999px 0 0 999px;border:1px solid color-mix(in srgb,var(--mia-acento) 55%,transparent);border-right:0;background:color-mix(in srgb,var(--mia-fondo) 94%,transparent);-webkit-backdrop-filter:blur(14px);backdrop-filter:blur(14px);color:var(--mia-texto);font:inherit;cursor:pointer;box-shadow:0 14px 40px rgba(0,0,0,.45);transform:translateX(calc(100% - 58px));transition:transform .35s cubic-bezier(.2,.8,.2,1),opacity .2s}
.mia-launcher:hover,.mia-launcher:focus-visible{transform:translateX(0)}
.mia-launcher:active{transform:translateX(0) scale(.98)}
.mia-launcher[aria-expanded="true"]{opacity:0;pointer-events:none}
.mia-tab{position:relative;width:46px;height:46px;flex-shrink:0;border-radius:50%;display:inline-flex;align-items:center;justify-content:center;background:var(--mia-acento);color:var(--mia-sobre-acento);animation:miaNudge 6s ease-in-out 3s infinite}
.mia-tab .mia-dot{right:-1px;top:-1px;left:auto;bottom:auto}
@keyframes miaNudge{0%,86%,100%{transform:none}90%{transform:translateX(-4px) rotate(-8deg)}94%{transform:translateX(0) rotate(6deg)}}
.mia-av{position:relative;width:44px;height:44px;border-radius:50%;overflow:hidden;flex-shrink:0;border:2px solid var(--mia-acento)}
.mia-av img{width:100%;height:100%;object-fit:cover;display:block}
.mia-av--letra{display:inline-flex;align-items:center;justify-content:center;background:var(--mia-acento);color:var(--mia-sobre-acento);font-weight:800;font-size:17px}
.mia-av--xs.mia-av--letra{font-size:12px}
.mia-av--sm{width:40px;height:40px}
.mia-av--xs{width:28px;height:28px;border-width:1.5px}
.mia-dot{position:absolute;width:12px;height:12px;border-radius:50%;background:#4ADE80;border:2px solid var(--mia-fondo);animation:miaLive 1.8s infinite ease-in-out}
.mia-launcher__txt{display:flex;flex-direction:column;align-items:flex-start;line-height:1.2;text-align:left}
.mia-launcher__txt b{font-size:15px}
.mia-launcher__txt small{font-size:12px;color:var(--mia-texto-3)}

.mia-teaser{position:fixed;right:70px;bottom:118px;z-index:60;max-width:270px;padding:14px 38px 14px 16px;border-radius:18px 18px 4px 18px;background:var(--mia-acento);color:var(--mia-sobre-acento);font-size:14px;font-weight:600;line-height:1.4;box-shadow:0 18px 50px rgba(0,0,0,.4);cursor:pointer;animation:miaUp .38s cubic-bezier(.2,.8,.2,1) both}
.mia-teaser[hidden]{display:none}
.mia-teaser button{position:absolute;top:6px;right:6px;width:28px;height:28px;border:0;border-radius:50%;background:transparent;color:var(--mia-sobre-acento);cursor:pointer;font-size:18px;line-height:1}
.mia-teaser button:hover{background:color-mix(in srgb,var(--mia-sobre-acento) 10%,transparent)}

.mia-panel{position:fixed;right:24px;bottom:24px;z-index:70;width:400px;height:min(640px,calc(100dvh - 48px));display:flex;flex-direction:column;border-radius:24px;background:color-mix(in srgb,var(--mia-fondo) 96%,transparent);-webkit-backdrop-filter:blur(18px);backdrop-filter:blur(18px);border:1px solid color-mix(in srgb,var(--mia-texto) 16%,transparent);box-shadow:0 30px 80px rgba(0,0,0,.55);color:var(--mia-texto);overflow:hidden;transform-origin:bottom right;animation:miaIn .32s cubic-bezier(.2,.8,.2,1) both}
.mia-panel[hidden]{display:none}
@keyframes miaIn{from{opacity:0;transform:translateY(16px) scale(.96)}to{opacity:1;transform:none}}

.mia-head{display:flex;align-items:center;gap:12px;padding:16px 14px 14px 18px;border-bottom:1px solid color-mix(in srgb,var(--mia-texto) 10%,transparent);background:linear-gradient(180deg,color-mix(in srgb,var(--mia-acento) 8%,transparent),color-mix(in srgb,var(--mia-acento) 0%,transparent))}
.mia-head .mia-dot{left:31px;bottom:0;width:11px;height:11px}
.mia-head__who{flex:1;min-width:0;display:flex;flex-direction:column;gap:2px}
.mia-head__who b{font-size:16px}
.mia-head__who span{font-size:12px;color:var(--mia-texto-3);white-space:nowrap;overflow:hidden;text-overflow:ellipsis}
.mia-icon{width:40px;height:40px;display:inline-flex;align-items:center;justify-content:center;border:0;border-radius:12px;background:transparent;color:var(--mia-texto-2);cursor:pointer;flex-shrink:0}
.mia-icon:hover{background:color-mix(in srgb,var(--mia-texto) 8%,transparent);color:var(--mia-texto)}

.mia-log{flex:1;min-height:0;overflow-y:auto;overscroll-behavior:contain;padding:18px 16px 8px;display:flex;flex-direction:column;gap:10px;scrollbar-width:thin;scrollbar-color:color-mix(in srgb,var(--mia-texto) 20%,transparent) transparent}
.mia-row{display:flex;gap:8px;align-items:flex-end}
.mia-row--user{justify-content:flex-end}
.mia-msg{max-width:84%;padding:10px 14px;font-size:14.5px;line-height:1.5;word-wrap:break-word;animation:miaUp .38s cubic-bezier(.2,.8,.2,1) both}
.mia-row--bot .mia-msg{background:var(--mia-acento);color:var(--mia-sobre-acento);border-radius:18px 18px 18px 5px;font-weight:500}
.mia-row--user .mia-msg{background:color-mix(in srgb,var(--mia-texto) 12%,transparent);color:var(--mia-texto);border-radius:18px 18px 5px 18px}
.mia-msg p{margin:0}
.mia-msg p+p,.mia-msg p+ul,.mia-msg ul+p{margin-top:8px}
.mia-msg ul{margin:0;padding:0 0 0 18px;display:flex;flex-direction:column;gap:4px;list-style:disc}
.mia-msg strong{font-weight:800}
.mia-msg a{color:inherit;text-decoration:underline;text-underline-offset:2px;font-weight:700;word-break:break-word}
.mia-row--err .mia-msg{background:rgba(229,72,77,.12);color:color-mix(in srgb,#F87171 55%,var(--mia-texto));border:1px solid rgba(229,72,77,.4);border-radius:14px;font-weight:500}
.mia-typing{display:flex;gap:4px;padding:13px 14px}
.mia-typing .dot{display:inline-block;width:6px;height:6px;border-radius:50%;background:var(--mia-sobre-acento);animation:miaDt 1s infinite ease-in-out}
.mia-typing .dot:nth-child(2){animation-delay:.15s}.mia-typing .dot:nth-child(3){animation-delay:.3s}
.mia-caret::after{content:"";display:inline-block;width:7px;height:14px;margin-left:2px;vertical-align:-2px;background:currentColor;opacity:.55;animation:miaBlink 1s steps(2) infinite}
@keyframes miaBlink{50%{opacity:0}}

.mia-sugs{display:flex;flex-wrap:wrap;gap:8px;padding:4px 16px 12px}
.mia-sugs[hidden]{display:none}
.mia-sug{min-height:36px;padding:7px 14px;border-radius:999px;border:1px solid color-mix(in srgb,var(--mia-acento) 45%,transparent);background:color-mix(in srgb,var(--mia-acento) 10%,transparent);color:var(--mia-texto);font:600 13px/1.3 var(--mia-fuente);cursor:pointer;text-align:left;transition:background .15s,border-color .15s}
.mia-sug:hover{background:color-mix(in srgb,var(--mia-acento) 22%,transparent);border-color:var(--mia-acento)}

.mia-compose{margin:0 12px;display:flex;align-items:flex-end;gap:8px;padding:6px 6px 6px 16px;border-radius:22px;background:color-mix(in srgb,var(--mia-texto) 7%,transparent);border:1px solid color-mix(in srgb,var(--mia-texto) 14%,transparent);transition:border-color .15s,box-shadow .15s}
.mia-compose:focus-within{border-color:color-mix(in srgb,var(--mia-acento) 70%,transparent);box-shadow:0 0 0 3px color-mix(in srgb,var(--mia-acento) 15%,transparent)}
.mia-compose textarea{flex:1;min-height:40px;max-height:120px;padding:9px 0;border:0;outline:0;resize:none;background:transparent;color:var(--mia-texto);font:500 16px/1.4 var(--mia-fuente)}
.mia-compose textarea::placeholder{color:var(--mia-texto-4)}
.mia-send{width:40px;height:40px;flex-shrink:0;border:0;border-radius:50%;background:var(--mia-acento);color:var(--mia-sobre-acento);display:inline-flex;align-items:center;justify-content:center;cursor:pointer;transition:transform .15s,opacity .15s}
.mia-send:hover{transform:scale(1.06)}
.mia-send:disabled{opacity:.35;cursor:default;transform:none}

.mia-send[hidden]{display:none}
.mia-mic{background:color-mix(in srgb,var(--mia-acento) 16%,transparent);color:var(--mia-acento);border:1px solid color-mix(in srgb,var(--mia-acento) 50%,transparent)}
.mia-mic:hover{background:var(--mia-acento);color:var(--mia-sobre-acento)}
.mia-compose textarea[hidden]{display:none}
.mia-rec{flex:1;min-height:40px;display:flex;align-items:center;gap:8px;margin-left:-10px}
.mia-rec[hidden]{display:none}
.mia-rec .mia-icon{width:36px;height:36px}
.mia-rec .mia-icon:hover{color:#FCA5A5}
.mia-rec__dot{width:10px;height:10px;border-radius:50%;background:#F87171;box-shadow:0 0 0 0 rgba(248,113,113,.6);animation:miaRec 1.3s infinite}
.mia-rec__time{font:700 15px/1 var(--mia-fuente);font-variant-numeric:tabular-nums;color:var(--mia-texto)}
.mia-rec__hint{font-size:13px;color:var(--mia-texto-4)}
.mia-compose--rec{border-color:rgba(248,113,113,.55)}
@keyframes miaRec{70%{box-shadow:0 0 0 8px rgba(248,113,113,0)}100%{box-shadow:0 0 0 0 rgba(248,113,113,0)}}
.mia-voz{display:flex;align-items:center;gap:5px;margin-bottom:4px;font-size:11.5px;font-weight:700;letter-spacing:.02em;color:var(--mia-texto-3)}
.mia-voz svg{width:13px;height:13px}
.mia-msg--oyendo{display:flex;align-items:center;gap:8px;color:var(--mia-texto-2)!important;font-style:italic}
.mia-msg--oyendo svg{animation:miaBlink 1s steps(2) infinite}

.mia-actions[hidden]{display:none}
.mia-actions{display:flex;gap:8px;padding:10px 12px 0}
.mia-action{flex:1;background:transparent;cursor:pointer;min-height:40px;display:inline-flex;align-items:center;justify-content:center;gap:8px;border-radius:999px;border:1px solid color-mix(in srgb,var(--mia-texto) 16%,transparent);color:var(--mia-texto)!important;font-size:13px;font-weight:700;text-decoration:none}
.mia-action:hover{border-color:var(--mia-acento)}
.mia-action--wa svg{color:#4ADE80}
.mia-foot{padding:10px 16px 14px;font-size:11.5px;line-height:1.4;color:var(--mia-texto-4);text-align:center}
.mia-foot a{color:var(--mia-texto-2)!important;text-decoration:underline}

.mia-row--center{justify-content:center}
.mia-ok{display:inline-flex;align-items:center;gap:6px;padding:6px 12px;border-radius:999px;border:1px solid rgba(74,222,128,.5);background:rgba(74,222,128,.1);color:color-mix(in srgb,#22C55E 65%,var(--mia-texto));font-size:12px;font-weight:700;animation:miaUp .38s cubic-bezier(.2,.8,.2,1) both}
.mia-ts-hidden{position:fixed;left:-9999px;top:0;width:1px;height:1px;overflow:hidden}

@media (max-width:640px){
  .mia-launcher{bottom:96px}
  .mia-teaser{right:66px;bottom:100px;max-width:calc(100vw - 90px)}
  .mia-panel{inset:0;width:auto;height:100dvh;border-radius:0;border:0;padding-bottom:env(safe-area-inset-bottom)}
  body.mia-lock{overflow:hidden}
}
@media (prefers-reduced-motion:reduce){
  .mia-panel,.mia-teaser,.mia-msg{animation:none}
  .mia-typing .dot,.mia-dot,.mia-tab,.mia-caret::after,.mia-rec__dot,.mia-msg--oyendo svg{animation:none}
}